Questions
Questions, answered
Find answers about TWINGS templates, payment, photos and likeness rights, creator campaigns, and brand enquiries.
TWINGS offers AI video and image templates made with your own face, alongside brand creator campaigns managed by the studio.
Questions
How does TWINGS work?
Can I browse without an account?
You can currently browse templates and sample results. Personal generation and checkout are not open yet. Brand campaign requests are available. Yes. Every template and every example result is public. You sign in only to make one with your own photo, so the result stays on your account.
How long does it take?
A film usually takes 2-5 minutes; an image is faster. You can close the tab — we tell you when it lands.
How many videos can I make per month?
For 15-second videos, Creator is planned to include up to 4 and Premium up to 8. These are estimates for 720p portrait or widescreen video. The count changes with length, resolution, and aspect ratio. Compare lengths on the pricing page, or mix different lengths in one month.
What does Premium add?
More videos under the same conditions, plus a custom edit feature we're preparing alongside the plan — describe a change you want or add a reference image to adjust part of the video. The video's core structure and length stay the same, and what can be changed varies by template. Production prompts are not exposed or directly editable.
Questions
How are payments and result issues handled?
What does it cost?
You can currently browse templates and sample results. Personal generation and checkout are not open yet. Brand campaign requests are available. A single film costs the price shown on its template. Upcoming monthly plans are Creator at KRW 24,900 and Premium at KRW 49,000. At Seedance 2.5, 720p and 15 seconds, they include up to four and eight films respectively. Use the pricing preview to compare different film lengths. Public checkout and subscription enrollment are not open yet.
What if the result comes out wrong?
It is AI-made, so details like hands, lettering and backgrounds can go wrong, and it may differ from the sample. If your face is not reflected or the film does not play, use "Not happy with the result?" on the result page. Within 7 days we re-render for free or refund.
Can I subscribe or generate videos right now?
For now you can browse templates and example videos. Subscriptions, payments, and video generation are in preparation — we'll update this page when they're ready.
Does unused allowance roll over?
We're preparing plans with a fresh allowance each month. Unused allowance won't carry over. If you only need a video once in a while, we're also preparing a one-off option without a monthly plan.
What happens when I use up my monthly allowance?
We're preparing a way to pay for additional videos one at a time. Pricing will be shown on the relevant template page. We'll share full details before payments open.
Questions
How are photos and likeness rights protected?
What happens to my photo?
Upload photos of your own face only. Each photo passes the AI provider's (BytePlus) automated review and is registered to the one likeness asset group an account may hold, used only to make that account's results. Rendering runs on the AI engines we contract (BytePlus, OpenAI). Where a report or a warning sign appears we may ask for a camera check, and reports of a misused likeness are reviewed within 24 hours. Deleting your account deletes your photos and results with it. Article 5 of the terms and the privacy policy have the details.
Will the result look exactly like the example?
Your face is placed into the same format as the example. Because this is AI-generated video, details like expressions or backgrounds may differ. For best results, use a well-lit, front-facing photo of yourself with eyes, nose, and mouth clearly visible.
Questions
How can creators take part?
What is a campaign?
A paid project where a brand picks one template and commissions the same format from many creators. Creators apply; those selected make their own-face version with that template, post it on their channel, and are paid once the link is reviewed and the campaign's own holding period has passed. Each campaign page lists that period with the fee.
Questions
How can brands commission a campaign?
I run a brand. Can I open a campaign?
Yes. Use the enquiry form on the Brands page to share your goals, total budget, preferred channels and references. The studio agrees the scope with you and manages production and recruitment. Ongoing campaigns, content and reports are available in your brand workspace.
Do you take production work?
Yes. You can commission standalone video or filter production from YAGI. Choose production in the enquiry form on the Brands page and share your goals and references.
How does a creator campaign work?
We start by creating an AI video format built around your product and message, then recruit creators to participate. With each creator's consent, we produce videos featuring their faces. TWINGS then handles content and ad disclosure reviews, channel posting, creator payments, and performance reporting.
How is this different from a typical influencer ad?
We create a video format that creators want to star in. Because the same concept can feature different creators' faces, multiple creators can join a single campaign. In Morphic's 90s interview campaign, people outside the campaign also started making their own content in the same format.
Can I commission a film without a creator campaign?
Yes. You can commission YAGI to plan and produce product ads, brand films, or campaign films without a creator campaign. Explore our production portfolio for past work, and tell us what you'd like to make through the enquiry form.
How are campaign costs and schedules set?
It depends on the number and length of videos, participating creators, publishing channels, usage rights, and your preferred timeline. Tell us about the videos and campaign you have in mind, and we'll provide an estimate and schedule after reviewing your needs.
How do you report campaign results?
We share view counts and engagement alongside the post links, and tell you when the data was collected. To measure conversions like purchases or sign-ups, a tracking method such as tracking links needs to be set up before the campaign begins.
Can my brand reuse creator films in its own ads?
Yes. You can agree on usage rights before the campaign starts, or purchase a license for a particular video after the campaign ends. Channels, duration, paid advertising, and re-editing permissions are agreed with the creator.
How do you handle likeness rights, personal data, and AI ad disclosures?
Creators take part using their own likeness, with their consent. The AI model provider runs automated moderation before video generation, and our team checks the content and ad disclosures before publishing. We apply the required labels based on Korean advertising guidelines, Japan's stealth marketing regulations, and each platform's AI content policies. Face photos are processed only for video production, and only staff who need access for their work can view the materials. Our privacy policy lists processing partners and explains overseas processing, retention, and deletion. Likeness misuse reports are reviewed within 24 hours of receipt.
Can you run creator campaigns in Korea and Japan at the same time?
Yes. We can run campaigns simultaneously through our creator pools in Korea and Japan. We tailor the messaging and creators to each market and handle production, posting, and performance reporting. Our Morphic campaigns ran in both countries.